Janitorial walkthrough sheetMost bad cleaning contracts start with a vague walkthrough. Answer these once, hand the same sheet to every company that bids, and keep it with your contract.
The building
| Question | Your answer |
|---|---|
| Building or business name | |
| Address of the space to be cleaned | |
| Approximate square feet to be cleaned | |
| Number of floors | |
| Type of space (office, medical, school, church, retail, gym, other) | |
| Number of people in the building on a normal day | |
| Number of restrooms and stalls | |
| Break rooms or kitchens |
Floors
| Question | Your answer |
|---|---|
| Carpeted areas (rooms or square feet) | |
| Hard floors and type (tile, VCT, LVP, sealed concrete, wood) | |
| Entry mats: provided by a mat service or by you? | |
| Any floor care beyond mopping (scrub, burnish, strip and wax)? |
Schedule and access
| Question | Your answer |
|---|---|
| Days per week you want cleaning | |
| Hours the building is empty | |
| How the crew gets in (key, code, badge, escort) | |
| Alarm system and who sets it | |
| Areas that are off limits | |
| Desired start date |
Supplies
| Question | Your answer |
|---|---|
| Who buys paper towels, toilet paper and soap? | |
| Who buys trash liners? | |
| Any products you require or ban (allergies, fragrance-free)? |
Expectations
| Question | Your answer |
|---|---|
| What isn't working with your current cleaning? | |
| Areas people complain about most | |
| Who is the contact at your building? | |
| How should the cleaning company reach that contact? | |
| Insurance requirements (certificate holder name, limits) |
After the walkthrough
Ask every company for a written scope that lists each area, each task and how often, plus the price. If a bid doesn't say how often restrooms get cleaned or who restocks supplies, ask before you sign.
To have V&V walk your building, request a walkthrough.